Frequently Asked Questions

Of course, you can use your Benefit Plus card with us. If you want to pay for your stay partially or in full from your FKSP account, use the FKSP promo code when booking your room.

Balconies are not mentioned in the room amenities information provided. Please contact the hotel reception for details about balcony availability in different room types.

Yes, we are happy to accept benefit cards. When making your reservation, please select the room rate that includes breakfast or half board with payment at the hotel, and inform our reception desk of your card upon arrival. Our colleagues will be delighted to assist you with the complete registration.

Three adults can be accommodated in a triple Classic room, while up to four people can stay in a Family room. Three adults cannot be accommodated in Deluxe or Executive rooms.

An unstocked minibar fridge is included in all higher-category rooms. To have it stocked, please contact the reception. The minibar price list and selection are available in every room.

You can bring your pets. The extra charge for one pet is CZK 400 per night. Please write your request for accommodation with a pet in the reservation notes or you can choose your request when making your reservation on our website in the first booking step.

We would like to inform you that as of October 1, 2025, we will no longer accept paper benefit vouchers. We recommend using their electronic form, which we will continue to accept.

Yes, the validity of a voucher can be extended upon request. The standard validity of vouchers is 1 year, and we normally allow extensions of up to 6 months. If you are interested, please contact us at info@orea.cz.

The hotel offers hotel parking for CZK 280 per night or city parking for CZK 40 per hour. Reservations are not available.

Dogs are welcome for 400 CZK/night, they are not allowed in the apartments or at breakfast, a special room is reserved for dogs during breakfast.

FKSP and proforma invoices are handled by the reservation department.

The restaurant in the hotel serves breakfast. You can buy small snacks and drinks at our reception. During your stay, we recommend visiting the Fairside restaurant and bar in the neighbouring OREA Congress Hotel Brno, where you can enjoy Czech and international cuisine.

Prices may vary from day to day and are determined by the current occupancy of the hotel, events taking place in the vicinity of the hotel and the expected interest on a given date.

Yes, room cleaning is a daily standard, taking place in the afternoon after the rooms are prepared for arriving guests. If you would like your room cleaned earlier, please contact reception. If you do not wish to have your room cleaned at all, please place a "DO NOT DISTURB" sign on the outside doorknob of your room.