The hotel operator, as the data controller, processes personal data in order to comply with legal obligations, perform contracts and protect property unless the data subject’s consent states otherwise. Personal data are processed by the hotel operator’s employees or by providers of related services. You are entitled to use all your rights concerning personal data protection through the forms located on or through this email address: To learn more, please, read the information on personal data protection on this page or at the hotel reception.


Cookies are a piece of data sent from a web site and stored in your browser’s memory.

Cookies can be required to allow a web site to function properly as web sites are stateless (they don’t remember user information from one internal page to another) but sometimes they are used to track user actions within one web or across multiple webs in order to collect usage information or identify interests and map behavior to be able to offer relevant advertisements.

When web sites use the Consent Management Platform (CMP) they offer you the choice to allow or deny certain cookie categories which helps protect your privacy. Below is a description on the most common cookie categories.

Necessary cookies

Necessary cookies are used to make a web site function properly, they are generally not used for tracking and are not shared between webs.

The most common necessary action performed using a cookie is user authentication. When you log in to any web site, a cookie is stored in your browser including some piece of data used by the web to remember who is authenticated when you go to another internal page or refresh the site.

Cookies are also used so that a web knows what’s in your shopping cart, load balancing information and more.

Preference cookies

Preference cookies enables the web site to remember information to customize how the web site looks or behaves for each user. This may include storing selected currency, region, language or color theme.

Analytical cookies

Analytical cookies are not necessary but are used to collect valuable information on how a web site is being used, identify issues and figure out what needs to be improved on the site and what content is useful. The information collected is in most cases anonymous, but some analytics services collect information that can be used to identify the user.

Marketing cookies

Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. We use all cookies obtained exclusively for internal company use, protect them from misuse and do not provide them to third parties without prior notice or consent. The exceptions are entities of the OREA HOTELS s.r.o. group, CIMEX INVEST s.r.o., external companies (Instinct Agency s.r.o) that provide support services for us. We may provide your personal data to these entities, for example, when managing our information systems and applications. We require all of these service providers to process your personal data in accordance with the terms of data protection and applicable legislation.