Yes, we do accept the Benefit Plus card. When making your reservation, please select the option "payment at hotel", and you can then pay for your stay with this card directly at our hotel reception.

Yes, we are happy to accept benefit cards. When making your reservation, please select the room rate that includes breakfast or half board with payment at the hotel, and inform our reception desk of your card upon arrival. Our colleagues will be delighted to assist you with the complete registration.

Yes, we are happy to accept gift vouchers as payment for your stay. You can combine vouchers with our special offers and discounts, and if the voucher has a higher value than the price of your stay, you can use the remaining balance for other hotel services or for a future reservation.

Of course! The remaining balance from your voucher will stay on your account and you can use it for another reservation or services at our hotels.

The delivery time of your voucher depends on the payment method you choose. If you pay by card, you will receive the voucher within a few minutes. For bank transfer payments, the voucher will be delivered within 60 minutes. If you choose to pay by advance invoice, the voucher will be sent once we receive the payment in our bank account.

For children up to 6 years old, we offer the option of a separate cot, an extra bed, or sleeping with parents in the bed. For children older than 6 years, an extra bed is standard. Please let us know your preference when making your reservation on our website www.orea.cz.

Yes, we are happy to accept benefit cards. When making your reservation, please select the room rate that includes breakfast or half-board with payment at the hotel. Upon arrival, please inform our reception desk about your card, and our colleagues will be delighted to assist you with the complete registration.

Yes, all rooms are equipped with an empty minibar refrigerator. If you wish, you can order it to be stocked with alcoholic or non-alcoholic beverages and small snacks of your choice when making your reservation.

We would like to inform you that as of October 1, 2025, we will no longer accept paper benefit vouchers. We recommend using their electronic form, which we will continue to accept.

Yes, the validity of a voucher can be extended upon request. The standard validity of vouchers is 1 year, and we normally allow extensions of up to 6 months. If you are interested, please contact us at info@orea.cz.

Yes, we'd be happy to help you with that. For payment through FKSP, we will issue a pro-forma invoice before your arrival – just provide us with your company's billing details, the amount to be paid, and any text that should appear on the invoice. Please include all this information in the notes when making your reservation.

The hotel offers courtyard parking for CZK 450 / Night and reservations are not possible.

Dogs are welcome for a fee of 600 CZK per night. Your dog has access to the lobby, but is not permitted in the breakfast restaurant.

The hotel does not offer an animation programme.

The hotel normally offers breakfast only, and half board or buffet dinners are not part of the standard offer. Lunches and dinners may be arranged individually for events or conferences.

Gluten-free, lactose-free and vegan breakfast options are available.

Prices may vary from day to day and are determined by the current occupancy of the hotel, events taking place in the vicinity of the hotel and the expected interest on a given date.

Yes, room cleaning is a daily standard, taking place in the afternoon after the rooms are prepared for arriving guests. If you would like your room cleaned earlier, please contact reception. If you do not wish to have your room cleaned at all, please place a "DO NOT DISTURB" sign on the outside doorknob of your room.