Frequently Asked Questions

The Benefit Plus card can of course be used with us. You will pay in cash or by card; there is no need to specify the payment method in advance. If the payment method is different from the usual (e.g., meal vouchers, gift cards, etc.), please mention it in the reservation notes.

Three adults can be accommodated in a triple Classic room, while up to four people can stay in a Family room. Three adults cannot be accommodated in Deluxe or Executive rooms.

An unstocked minibar fridge is included in all higher-category rooms. To have it stocked, please contact the reception. The minibar price list and selection are available in every room.

The restaurant in the hotel serves breakfast. You can buy small snacks and drinks at our reception. During your stay, we recommend visiting the Fairside restaurant and bar in the neighbouring OREA Congress Hotel Brno, where you can enjoy Czech and international cuisine.

You can bring your pets. The extra charge for one pet is CZK 400 per night. Please write your request for accommodation with a pet in the reservation notes or you can choose your request when making your reservation on our website in the first booking step.

Prices may vary from day to day and are determined by the current occupancy of the hotel, events taking place in the vicinity of the hotel and the expected interest on a given date.

Yes, room cleaning is a daily standard, taking place in the afternoon after the rooms are prepared for arriving guests. If you would like your room cleaned earlier, please contact reception. If you do not wish to have your room cleaned at all, please place a "DO NOT DISTURB" sign on the outside doorknob of your room.