Frequently Asked Questions

What you often ask for

Do the rooms have a balcony?
Do you clean the rooms every day?
Will the room accommodate a cot and extra bed? Do you have a triple room for 3 adults?
Do you have cots and high chairs available in the restaurant?
Do you have bike or luggage storage? Can I take my bike to my room?
Do you have a children's corner or any activities for children?
Can I rent a bike or scooter?
Can I bring my dog?
How much does parking cost and is it secure? How far is the bus stop?
What is the temperature of the pool?
Can we order dinner?
Will I have a fridge and minibar in my room?
Do you rent bathrobes?
Can I pay with my Benefit Plus card at the hotel?
Can I arrive at the hotel in the morning or late at night and check in?
Where can I book a whirlpool and massage?
How big is the outdoor pool? Can you swim in it?
Do you rent pedal boats, boats, sell tickets for steamboat, public transport? Can you swim in the dam? And fishing?
Can I have a room with a view of the dam?