Yes, we do accept the Benefit Plus card. When making your reservation, please select the option "payment at hotel", and you can then pay for your stay with this card directly at our hotel reception.

Balconies are not mentioned in the room amenities information provided. Please contact the hotel reception for details about balcony availability in different room types.

OREA Hotel Congress offers a private hotel car park with limited capacity directly in front of the hotel for 400 CZK/car/day or at the car park behind the hotel for 300 CZK/car/day. Due to limited capacity, parking spaces cannot be reserved. Public parking spaces are also available in the surrounding area – for more information visit www.parkovanivbrne.cz.

Yes, we are happy to accept benefit cards. When making your reservation, please select the room rate that includes breakfast or half board with payment at the hotel, and inform our reception desk of your card upon arrival. Our colleagues will be delighted to assist you with the complete registration.

Parking in front of the hotel costs 400 CZK / 24 hours and has a capacity of 20 spaces. Parking behind the hotel costs 300 CZK / 24 hours and has a capacity of 55 spaces. Reservations for individual guests are not made. There are also municipal parking spaces available around the hotel – more information can be found at www.parkovanivbrne.cz.

Yes, we are happy to accept gift vouchers as payment for your stay. You can combine vouchers with our special offers and discounts, and if the voucher has a higher value than the price of your stay, you can use the remaining balance for other hotel services or for a future reservation.

Of course! The remaining balance from your voucher will stay on your account and you can use it for another reservation or services at our hotels.

The delivery time of your voucher depends on the payment method you choose. If you pay by card, you will receive the voucher within a few minutes. For bank transfer payments, the voucher will be delivered within 60 minutes. If you choose to pay by advance invoice, the voucher will be sent once we receive the payment in our bank account.

For children up to 6 years old, we offer the option of a separate cot, an extra bed, or sleeping with parents in the bed. For children older than 6 years, an extra bed is standard. Please let us know your preference when making your reservation on our website www.orea.cz.

Yes, we are happy to accept benefit cards. When making your reservation, please select the room rate that includes breakfast or half-board with payment at the hotel. Upon arrival, please inform our reception desk about your card, and our colleagues will be delighted to assist you with the complete registration.

Breakfast is served in the modern Restaurant Atrium on the first floor of the hotel as a rich buffet featuring a full American breakfast with a wide selection of seasonal and fresh dishes. Breakfast is served daily from 06:00 to 10:00 in Restaurant Atrium on the 1st floor (elevator selection "M"). Please note that pets are not permitted in the restaurant.

Unfortunately, we do not offer car washing services at OREA hotels. However, our reception team will be happy to recommend the nearest car wash or auto service in the surrounding area.

The fitness centre is available every day from 6.30 am to 10.30 pm during your stay and is free of charge. Please use your room card to enter. Unfortunately, we do not have a spa or sauna.

An empty mini fridge is included in Deluxe and Executive rooms. If you would like to stock the minibar, please contact the reception. A minibar price list is available in every room. All rooms are air-conditioned, and all hotel areas are fully air-conditioned as well.

You are welcome to arrive at the hotel at any time. Our reception is open 24/7. Your room will be ready by 3:00 PM at the latest. Early check-in is not guaranteed and always requires prior arrangement directly with the hotel reception. You can include your arrival time in the notes of your booking.

Parking is available in the vicinity of the hotel or in municipal parking spaces - more information at www.parkovanivbrne.cz. Private, unguarded hotel parking is available for CZK 280 per day/car.

Some rooms have a balcony, all are non-smoking. We cannot guarantee rooms with balconies in advance, but we do our best to accommodate when availability allows. Please make your request in the notes section of your reservation.

We would like to inform you that as of October 1, 2025, we will no longer accept paper benefit vouchers. We recommend using their electronic form, which we will continue to accept.

Yes, the validity of a voucher can be extended upon request. The standard validity of vouchers is 1 year, and we normally allow extensions of up to 6 months. If you are interested, please contact us at info@orea.cz.

Yes, we'd be happy to help you with that. For payment through FKSP, we will issue a pro-forma invoice before your arrival – just provide us with your company's billing details, the amount to be paid, and any text that should appear on the invoice. Please include all this information in the notes when making your reservation.

Dogs are welcome for 600 CZK/day, they can stay in Classic and Deluxe rooms and are allowed in the lobby, but not in the restaurants.

The animation programme schedule is available on the hotel website.

Lactose-free milk and gluten-free bread are available. The breakfast staff will gladly assist guests with additional dietary options and information.

When making a reservation or physically at the reception upon arrival. Reservation must be made directly through our site, not a 3rd party.

Pluxee and Benefit Plus, only for direct bookings.

We don't have.

Yes, the hotel has luggage storage.

A baby cot can be added. The hotel does not offer extra beds.

Yes, the hotel has a children's corner. It is a mobile children's corner that moves according to current events.

For families we recommend:

Deluxe Family Room – two Queen Size beds.

Classic Family Room – two connecting rooms with the possibility of opening a connecting door.

Yes, some rooms have balconies. Generally, the higher the floor, the more likely you are to have a balcony.

The hotel is located in Brno with good access by car and public transport. The main train station is also nearby. You can reach the hotel by tram number 1 from the main railway station.

Yes, behind the OREA Hotel Voro. The price is 650 CZK per night and the capacity is limited.

The hotel does not have a wellness center.

The reception is open 24 hours a day. The café-bar is open from 10:00 to 24:00. The restaurant is open from 11:00 to 22:00.

Yes, the nearest wellness can be used at the Santon Hotel.

Yes. The hotel offers 4 congress halls and 4 meeting rooms.

Breakfast is served daily from 6:00 AM to 10:00 AM. Dinner is à la carte only.

The hotel does not offer classic children's or sports equipment, but the OREA Discovery program (VR glasses, Nintendo Switch and board games) is available.

No, dogs are not allowed in the breakfast restaurant or the à la carte restaurant.

Classic rooms (1st-4th floor) – no fridge, standard equipment.

Deluxe rooms (5th-6th floor) – larger fridge, industrial design with exposed concrete.

Executive rooms (7th-10th floor) – work desk, minibar fridge, higher chance of a balcony, capsule coffee maker.

170 CZK per person per night + 40 CZK city tax.

Yes. The price of breakfast for a non-accommodating guest is 390 CZK per person.

Yes, the restaurant staff can heat up the food.

On each hotel's website you will find a "Experiences" section with current events — the animation programme with Eliška the Fox (where available), interesting places nearby, and tips for trips and activities in the area.

Unfortunately, we can never fully guarantee any of these requests. However, if you let us know — ideally in the notes when making your reservation — we will do our best to fulfil them.

Yes. Shortly after making your reservation, you will receive an email with a link to complete the online check-in. You can conveniently fill in all the details before arriving at the hotel.

It depends on the cancellation conditions of the given reservation. If the reservation cannot be changed or cancelled online, we recommend contacting the hotel directly.

Yes, different payment methods can be combined — for example cash and card, or part of the payment by value voucher and the remainder by cash or card.

A payment card is required as a guarantee for the reservation and any potential cancellation fees. No funds are charged to the card — it serves only as a guarantee.

All OREA hotels use dynamic pricing, which changes according to hotel occupancy and current events in the region (festivals, concerts, etc.).

Unfortunately, we do not offer this option. After purchasing a voucher, it will be sent to you electronically by email.

A reservation can be paid in advance on the website — when selecting a room, choose the "Prepayment by card" option and the room will be charged when the reservation is created. Alternatively, the reservation can also be paid in the MyOREA interface after completing the online check-in.

Discounts and promo codes cannot be combined — only one promo code can be applied when creating a reservation. Value vouchers, on the other hand, can be combined freely.

Children under 6 stay free of charge, as long as they fit within the capacity of the booked room. The price should not change when a child is added — if it does, it is most commonly because the selected room type cannot accommodate the total number of guests (adults + child), and the system automatically offers the nearest suitable category, which may be more expensive. For example, if the cheapest room type for 2 adults is unavailable for 3 people and the next available category starts at a higher price, the higher amount will be displayed. If you are unsure, we recommend contacting the hotel directly.

Breakfast is from 06:00 to 10:00 a.m. in our breakfast restaurant, in the form of a rich cold and hot buffet. Our restaurant Fairside with its specialities of world and Czech cuisine is open from 11:00 to 22:00, bar 10:00-24:00.

Yes, baby cots for children up to 3 years and high chairs in the restaurant are free of charge.

We have lockable luggage and bike storage, without boxes. We recommend bringing your own bike locks. Bicycles are not allowed in the room for hygiene and operational reasons. The receptionist will give you access to the room.

Prices may vary from day to day and are determined by the current occupancy of the hotel, events taking place in the vicinity of the hotel and the expected interest on a given date.

Basic tickets for public transport are sold at the reception. Bus stop No. 44 Velodrom is in front of the hotel VORO. Tram No. 1 will take you from the VÝSTAVIŠTĚ HLAVNÍ VSTUP stop to the main train station, less than 10 minutes walk from the hotel.

The main entrance to the exhibition center is about 150 m, entrance G about 100 m. The entrance to the Vida center is directly opposite the hotel.

Pets are welcome, the surcharge for one pet is 600 CZK/night. Please write your request for accommodation with a pet in the reservation notes or you can choose your request when you make your reservation on our website in the first booking step.

All rooms can accommodate a baby cot for children up to 3 years of age, free of charge. You must write your request in the booking notes due to the limited number of cots.