Frequently Asked Questions

What you often ask for

Can I order dinner on the spot? When do you have animation programs?

Can I pay with my Benefit Plus card at the hotel?

Can I have a room with a view of the pond?

Do you have cots and high chairs available in the restaurant?

Do you have bike and ski storage? Can I take my bike to my room?

Will the room accommodate a cot and an extra bed?

Where can I book a sauna and massage?

Can I bring my dog?

How much does parking cost and is it secure? How far is the bus stop?

What is the temperature of the pool?

Can I arrive at the hotel in the morning or late at night and check in?

Can I swim in the pond? And fishing?

Will I have a fridge and a minibar in my room?

Can I rent a bike or scooter from you?

Do you rent bathrobes?