Frequently Asked Questions

You can arrive with your pets. The surcharge for one pet is 600 CZK per night. Please write your request for accommodation with a pet in the reservation note, or you can select this option during the first step of the reservation process on our website.

Yes, we are happy to accept benefit cards. When making your reservation, please select the room rate that includes breakfast or half board with payment at the hotel, and inform our reception desk of your card upon arrival. Our colleagues will be delighted to assist you with the complete registration.

OREA Hotels and Resorts do not offer pet care services during the day.

The pool is available to hotel guests free of charge throughout their stay and is open every day from 8 a.m. to 8 p.m. for all hotel guests without age restrictions. From 8 p.m. to 9 p.m., it is available only to adult guests. The hotel's freshwater pool has a temperature of 26–28°C, measures 13x6 m, and has a depth of 135 cm. Toys and sun loungers are available by the pool. The pool is monitored by cameras and has a capacity of 15 adults at a time.

Our hotel offers an open parking lot located directly at the hotel with no reservation required. Parking costs 100 CZK per night, and is complimentary when you book directly through our website. Buses are charged at 300 CZK per night. The parking lot is accessible 24 hours a day.

A cot or extra bed can be added to any room. For larger families we offer family rooms — two double rooms connected by connecting doors.

You can reach the hotel by car or by bus. The nearest train connections are Nové Město na Moravě or Žďár nad Sázavou stations. A taxi can be arranged on request.

Yes, wellness is always included in the stay. The pool is open 8:00–21:00, the sauna 10:00–21:00. The only restriction for children: the last hour of operation is always reserved for adults.

The main reception is open around the clock. Restaurant: breakfast 7:00–10:00 (weekends until 10:30), lunch 11:30–15:00, dinner 17:30–20:30.

Breakfast: 7:00–10:00 (weekends until 10:30).

Lunch: 11:30–15:00.

Dinner: 17:30–20:30.

Yes, the hotel is fully accessible. 1 accessible room is available on request, with a spacious bathroom equipped with grab rails and a shower chair. All public areas including the restaurant, bar, and wellness are accessible by lift.

Yes, the hotel has a children's corner with a creative zone, play zone, and a corner for the youngest children. There is also a teen zone for children aged 12 and over and adults, with PlayStation, virtual reality, computers, and gaming seats.

The entertainment program and its schedule are published on the hotel's website at https://www.orea.cz/resort-panorama/rodinna-dovolena

Yes, baby cots for children up to 2 years old and high chairs in the restaurant are free of charge.

Our Classic and Deluxe double rooms can accommodate either a baby cot or an extra bed. Unfortunately, both cannot fit in the room for your comfort. We recommend family rooms, triple rooms or suite rooms.

Milov Pond is after reclamation, suitable for swimming. Paddleboats and boats can be rented at the neighbouring campsite. The pond, the campsite and its services are not part of our resort. After the reclamation it is no longer possible to fish in the pond.

You can arrange dinner during your stay at the reception or in the restaurant.