Frequently Asked Questions

Can I order dinner on the spot? When do you have animation programs?

Can I pay by SODEXO/EDENRED/Benefit Plus etc.?

Can I pay for the reservation in advance from FKSP?

Can I have a room with a balcony and a view of Velký Javor?

Do you have cots and high chairs available in the restaurant?

Do you have bike and ski storage? Can I take my bike to my room?

Will the room accommodate a cot and an extra bed?

Where can I book a massage?

Can I bring my dog?

How much does parking cost and is it secure?

How do I get to you if I don't have a car and want to come by train?

What is the temperature of the pool?

Can I arrive at the hotel in the morning or late at night and check in?

Will I have a fridge and a minibar in my room?

Do you rent bathrobes?