Frequently Asked Questions

What you often ask for

Can I order dinner on the spot? When do you have animation programs?
Can I pay by SODEXO/EDENRED/Benefit Plus etc.?
Can I pay for the reservation in advance from FKSP?
Can I have a room with a balcony and a view of Velký Javor?
Do you have cots and high chairs available in the restaurant?
Do you have bike and ski storage? Can I take my bike to my room?
Will the room accommodate a cot and an extra bed?
Where can I book a massage?
Can I bring my dog?
How much does parking cost and is it secure?
How do I get to you if I don't have a car and want to come by train?
What is the temperature of the pool?
Can I arrive at the hotel in the morning or late at night and check in?
Will I have a fridge and a minibar in my room?
Do you rent bathrobes?