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Personal data protection

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Privacy Policy

The operator of OREA Hotels & Resorts, as the data controller, processes personal data for the purpose of fulfilling legal obligations, fulfilling contractual obligations and protecting property, unless otherwise stated in the data subject's consent. Personal data is processed by OREA Hotels & Resorts employees and related service providers who provide support for operational systems.

You have the right to access, rectify, erase or restrict the processing of your personal data. You can exercise your rights by using the forms at kontakt.cimex.cz or by contacting us at osobni-udaje@cimex.cz. Detailed information on data protection is available here on the website or at the hotel reception.

Method of personal data protection

Information about the processing of personal data

Information on data protection rights

Privacy Policy:

General Data Protection Regulation

Forms for modifying personal data can be found here

Cookies

What are cookies and how do we use them?

Cookies are small files placed on your device when you visit a website. These files enable the website to function effectively, analyse traffic and personalise content.

Our website uses the CookieHub consent management platform (CMP), which allows you to manage and customize your cookie settings according to your preferences.

Below are the categories of cookies we use:

  • Essential cookies
    These cookies are essential for the proper functioning of the website and cannot be disabled. For example, they help with user authentication or maintaining the contents of your shopping cart.
  • Preference cookies
    They allow us to remember your settings such as language, currency or page layout to give you a better user experience.
  • Analytical cookies
    They help us understand how visitors use our website and allow us to optimise its content and features.
    We use analytics tools such as:
    • Google Analytics - tracks user traffic and interactions on the site.
    • Microsoft Clarity - records user movement on the site to help optimize the user experience.
    • Hotjar - provides heatmaps and recordings of user behaviour.
  • Marketing cookies
    Used to personalise ads and track user behaviour across the website.
    We work with partners such as:
    • Meta (Facebook Pixel) - for targeted social media advertising.
    • Google Ads - for remarketing and personalized ads.
    • Seznam Sklik - ads displayed on the Seznam.cz network.
    • Pinterest Pixel - tracks conversions and user behavior coming from Pinterest.
    • TikTok Pixel - allows you to measure the performance of ads on TikTok and target relevant users.

We use all cookies exclusively within OREA Hotels & Resorts and do not provide them to third parties without your consent, with the exception of our contractual partners for the management of web services, such as Instinct Agency s.r.o., CIMEX INVEST s.r.o. and other entities within the OREA group.

For more information on setting and managing cookies, please see our Cookie Settings.